Terms & Conditions

LOLA Terms & Conditions

These terms and conditions apply to your general use of this website www.lola.com.mm and any e-mail correspondence between you and Lola. Your use of the website indicates your acceptance of these terms, which are issued by lola. If you do not agree with any of these terms and conditions, you do not have permission to continue using the website and should leave it immediately. The use of your data is governed by our Privacy Policy. Your purchase of products from this website is governed by our Sale Terms.

1. Your Use of this Website

1.1You must not use this website inappropriately or in contravention of any laws. In particular you agree not to distribute, upload or publish any material or files that might:

(a) be considered defamatory, inaccurate, threatening, offensive, indecent or calculated to incite hatred;

(b) constitute a breach of confidence, infringe copyright or any other intellectual property right, privacy or any other right of a third party; or

(c) contain viruses or other harmful features, programs or devices.

1.2You are responsible for the accuracy of any information you submit to the website.

1.3Any information you provide to us is in accordance with the terms of our Privacy Policy.

2. Passwords

2.1You agree to keep any password used on this website confidential. You agree that we will not be responsible for any activity on this site resulting from a third party gaining access to your password. We also protect your personal information through the use of password controls that we ask you to keep confidential. We will never ask you for your password, and you may change it at any time under “My Account”.

3. Pricing

3.1 All prices listed are in Myanmar Kyat and are inclusive of commercial tax and are listed on the Site by the seller. We do not offer price matching for any items sold by any seller on our Site or other websites. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact buyer for instructions or cancel your order and notify you of such cancellation. 

4. Availability & Order Processing

4.1 We listed & updated availability information for products listed on the Site, including on each product information page. Beyond what we say on that page or otherwise on the Site, we cannot be more specific about availability. Once order is confirmed, you will be informed with email or SMS or via phone. As we process your order, you will be able to check the delivery status by logging into my order. Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. 

5. Purchase of Alcohol

5.1Alcoholic drinks can be purchased on this website. By agreeing to these terms and conditions, you confirm that if purchasing alcohol, you are of at least the minimum legal age required by your Country to purchase and consume alcohol.

6. Taxes

6.1 All the prices in lola.com.mm included 5% commercial tax and you shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the site and you agree to bear any and all applicable taxes as per prevailing law.

7. Warranties & Limitations of 

7.1 The goods sold by seller are products of recognized manufacturers sold under their respective brand or trade names in accordance with their terms and conditions. Seller shall use its best efforts to obtain from each manufacturer in accordance with the manufacturer’s warranty (copies will be furnished upon request) or customary practice, the repair or replacement of goods that may prove defective in material or workmanship. Seller shall not, under any circumstances be liable for any special, direct, indirect, incidental, exemplary, or consequential damages to persons or property arising out of or connected with the transactions contemplated hereby or the manufacture, subsequent sale, or use of the goods, including, but not limited to, loss of profit or revenues, loss of use in the products or any associated equipment, cost of capital, cost of substitute products, facilities, service or replacement power, down time, costs or claims of Buyer’s customers for such damages. 

8. Delivery, Title and Risk of Loss:

8.1 Delivery dates are approximate and based upon receipt of all necessary information from Buyer. Risk of loss or damage pass to Buyer on delivery. Delivery Charges are listed as a separate line item in the invoice.

9. Excusable Delays:

9.1 Seller will make a reasonable effort to notify Buyer of any material delay and will specify a revised delivery as soon as practicable. Seller will not be liable for delays in delivery or performance, or for failure to manufacture, deliver or perform as a result of acts of God, fire, acts of civil or military authority, government priorities, strikes or other disturbances, floods, epidemics, war, riots, delays in transportation or car shortages, or inability on account of causes beyond the reasonable control of the Seller to obtain necessary materials, components, service or facilities, or any other cause beyond Seller’s reasonable control. In the event of any such delay, there will be no termination and the date of delivery or performance shall be extended for a period equal to the time lost by the reason of delay. The Seller will not be held responsible for liquidated damages caused by delayed deliveries.


10.1 Merchandise is not returnable without the written consent of Seller. Requests of permission to return must be made within seven days after receipt of shipment. Seller will assign an authorized number for approved returns which must appear on both the customer’s shipping container and the related debit memo. Only current items in their original cartons, standard package quantities are subject to return. All unauthorized returns will be sent back to Buyer at buyer expense. Return shipments must be pre-paid and shipped in accordance with the instructions set forth on the return authorization form. The Seller does not take title to returned items until the item arrives to Seller’s warehouse. At the Seller’s discretion, a refund may be issued without requiring a return. In this situation, the Seller does not take title to the refunded purchase. Credit will be issued, less any transportation charges and service charges to cover handling, inspection, counting, repackaging, restocking fees, etc. 

11. Payments and Financial Conditions:

11.1 You enter into a legally binding contract to purchase an item when you commit to buy an item. You must have a payment method on file when making a purchase. 

The Seller generally does not charge the Buyer’s credit card until the order has entered the shipping process. 

The Buyer is responsible for ensuring all information provided to the Seller is true and accurate and that Buyer is an authorized user of the MPU, Visa and Master Card used to place Buyer’s order and that there are sufficient funds to cover the cost of the goods. Except Buyers from Yangon Region, Buyer have to make prepaid for via MPU or Visa or Master Card. Once Seller received prepayment from Buyer, order will be delivered according to defined date and time.

12. Claims against Seller: 

12.1 In order to give Seller a reasonable opportunity for investigation, any claim by Buyer against Seller based wholly or in part upon or any manner related to this agreement and/or merchandise sold hereunder shall be made in writing and delivered to Seller within (30) days after the date of sale or occurrence giving rise to the claim, whichever shall be later, and otherwise such claims shall be waived. Each notice of claims shall set forth fully the facts on which the claim is based.

13. Intellectual Properties

13.1 All web site design, text, photos, graphics and others content, unless otherwise indicated, are Copyright © 2018 LOLA, all rights reserved.

13.2Trademarks used on this web site are the property of their respective owners. These trademarks are protected by law and you may not use these trademarks.

13.3You are not permitted to use any of our copyrighted material or trademarks in any way. If you do so without our written consent we will have a right of action against you in law for copyright and/or trademark infringement and you must remove such material with immediate effect.

13.4You are not permitted to modify the content of this website in any way.

14. Links

14.1Any links from this website to other sites are provided solely for your convenience. We are not responsible for the direct or indirect consequences of you linking to any other web site. We are not responsible for and have no control over the content of any external sites, and the provision of a link is not an endorsement of any other site or its contents.

14.2You may only create a link to this website on the basis that you link to the homepage and on the condition that you do not imply that we are endorsing any products or services other than our own, that you do not misrepresent your relationship with us or present any false information, you do not use any trademarks displayed on the Website without their owners' express written permission, and your website does not contain material which is distasteful, offensive or infringes any rights of any person.

15.Third Party Site

15.1 Our website contains links to other websites operated by other companies. We do not share your personal information with those websites (unless we have asked for your permission as stated above) and are not responsible for their privacy practices. 

15.2 We encourage you to check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.

16. Changes

16.1 We reserve the right to change the terms, conditions and disclaimers at any time without prior notice.

17. Disclaimers

17.1 We do not make any representation or give any warranty or other assurance (and all such warranties, terms and representations that might otherwise apply by operation of law, practice or otherwise are hereby excluded to the fullest extent permitted) as to: (a) the operation, quality, timeliness, reliability, usefulness or functionality of this website or any information on this website; (b) the availability of this website. Access to this Website may be interrupted, restricted or delayed for any reason and at any time (for example, to enable changes to be made); (c) the compatibility or performance of this website with (or its effect on) your computer equipment; (d) this website being free from errors, defects, viruses or other harmful features, programs or devices; (e) the accuracy, completeness, suitability, timeliness or fitness for any particular purpose of any content on this website or accessed through a link on this website.

18. Limitation of Liability

18.1 We are not liable for and disclaim to the fullest extent permissible under any applicable law all liability and responsibility in connection with the use, inability to use or the results of use of this website for any amount or kind of loss, damage, expenses, costs or liability that you or any third party may suffer, including without limitation any direct, indirect, punitive, special or consequential loss or damage or any loss of income, profits, anticipated savings, goodwill or data whether arising in tort, contract, operation of law or otherwise. This limitation does not apply to your purchase of products via this website, which is governed by our Sale Terms.

18.2 If any of these terms and conditions would otherwise be held invalid, the invalid term or condition shall be interpreted as applicable only to the extent permitted without being invalid and the remainder of the terms and conditions shall not be affected.

19. Governing Law

19.1 These terms and this disclaimer and any claim based on use of information from this web site shall be governed by the laws of Myanmar and you agree to submit to the non-exclusive jurisdiction of the Courts of Myanmar. 

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